Return Policy

Q:  What If I’m not satisfied with my purchase?

A:   All returns and exchanges are subject to a 25% restocking fee.
Any of our items (except shrink bands) can be returned within 30 days of receipt. In addition, returns are subject to a 25% restocking fee (There are no refunds on shipping charges for returns). If we pack and/or ship your order and for some reason you refuse it, handling and shipping charges will still apply. Please order carefully.You will need to contact a representative at + 32 3 828 00 36 in order to request a Return Merchandise Authorization number and the address the send returns to.

Damaged shipments are rare and will be replaced or refunded. Please inspect all packages at the time of arrival and contact us immediately about any damaged products. A claim may be filed with UPS.

Complaints or claims should reach us within the term of 14 days after you have received your order.